Returns Policy Overview
You may return new, unopened items within 30 days from the date the items were shipped, ONLY with prior authorization from our Returns Department. Once you have been authorized to return items, you will receive an e-mail regarding your RMA (Return Merchandise Authorization) Number. The RMA Number will need to be written on the outside of the shipping package when returned to:
Military & Police Targets, Inc
Attn: Returns Department, RMA #_ _ _ _ _
3262 Highway 72
Killen, AL 35645
Also, do NOT write your RMA Number on merchandise; if the number is on the merchandise it will be sent back to you. If items are returned without an RMA Number, you will be charged a 25% restocking fee. Military & Police Targets, Inc does not refund shipping unless it is our error.
The items must be in the original packaging and the packaging cannot be cut or destroyed in any way. If items are received in a condition other than how they were shipped, the items will be returned back to you. We will send pre-paid shipping return labels ONLY if the return is a result of our error (sent wrong item, sent to wrong address/FFL dealer, duplicate order, etc.).
If you received a defective item, you will need to call the manufacturer of the product directly to get a replacement; most products carry a manufacturer warranty. Military & Police Targets, Inc does not handle warranties on products we don’t manufacture.
Refunds will be processed within 2 business days of the return being delivered to our location. Once issued, you will be sent an e-mail notification of the refund. It may take several days or longer for the refund to post to your account, depending on your financial institution.
All returns are subject to a 25% restocking fee. The Returns Department can be reached at 844-556-1911
Items that are Not Returnable
Military & Police Targets, Inc does not accept returns on the following items (this list is not all-inclusive):
Military & Police Targets, Inc does not offer swaps, exchanges or replacements on items. If you wish, a Customer Support Team Member may assist you in placing a new order for the correct merchandise before you receive your refund for the incorrect merchandise.
Canceling Orders/Cancellation Fees
Orders can be canceled by a Customer Support Team Member over the phone at 833-556-1911.
Email/fax requests to cancel orders will be honored ONLY if the following information is provided: the last 4 digits of the credit/debit card used on the order and the complete billing and shipping addresses.
No cancellation fees will be applied if the item(s) being canceled are on backorder.
There will be a 25% cancellation fee on all canceled orders that are currently processing or that have been shipped.
Military & Police Targets, Inc reserves the right to refuse or cancel any order, at any time, for any reason.